Introduction
NAMA Residency Real Estate LLC is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.namaresidency.ae or use our services including leasing, property management, and maintenance services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
This includes:
- Full name
- Phone number
- Email address
- Property details
- Identification details (when required for leasing)
- Communication records
This information is collected when you:
- Contact us
- Request services
- Submit inquiries
- Apply for leasing
- Become a tenant or property owner client
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking information
This helps us improve our website performance and user experience.
How We Use Your Information
We use your information to:
- Provide leasing services
- Manage properties
- Process tenant applications
- Respond to inquiries
- Improve customer service
- Maintain business records
- Comply with UAE legal requirements
- Send service-related communications
Information Sharing
NAMA Residency Real Estate LLC does not sell or rent personal information to third parties.
We may share information only with:
- Maintenance contractors
- Service providers
- Legal authorities (if required by UAE law)
- Financial institutions (for rent processing)
- Government authorities when required
All third parties are required to protect your information.
Data Protection
We implement appropriate technical and organizational measures to protect your personal data from:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
- Disclosure
While we take strong security precautions, no online transmission is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain records
- Meet legal requirements in the UAE
After this period, information is securely deleted or anonymized.
Your Rights
Under applicable UAE data protection laws, you may have the right to:
- Request access to your data
- Request correction of your data
- Request deletion of your data
- Object to certain uses of your data
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
We encourage users to read the privacy policies of those websites before sharing any personal information.
Updates to This Policy
NAMA Residency Real Estate LLC may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
